Shipping Returns Refunds
Once your order is confirmed, we will prepare your items for shipping. Items may take 1-3 business days for processing. While we work hard to ensure your order is prepared for shipping as quickly as possible, some items may have longer processing time due to low product availability. In such circumstances, you will be notified by email of the delay.
Once all the items are prepares, the package will be shipped out according to your shipping method.
|Country||Standard Shipping||Express Shipping|
|6-10 business days||3-5 business days|
|Hong Kong, Taiwan||2-3 business days|
|Other east asia country: UAE, SA, Dubai||10-15 business days|
|South America||10-15 business days||6-10 business days|
If you decide an item is not right for you, you can contact us for returns within fourteen (14) days after receiving your items.
The following items are not eligible for returns or exchanges: Bikinis, Tankinis, One-Piece Swimwear and Lingerie.
Items returned must be in their original, unused condition with the original packaging. Item that are worn, damaged, washed or altered in any way will not be accepted for returns.
Items sent back without first contacting our Customer Service representative will not be accepted. Please note the address indicated on the packaging slip is not our return address. Items sent there will not be accepted for returns.
You will be responsible for any return shipping cost.
Your refund will be processed after we receive your returned package. For customers who paid by PayPal, your refund will be processed in 2 days after receipt of your package. For customers who paid by credit card, your refund will be processed in 7 days after receipt of your package.
- If a return item is shipped internationally, mark as "RETURNED GOODS" to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.Unless otherwise agreed upon, the refund will be processed through the same payment method of the original purchase. We will notify the buyer if the product or packaging is found used or damaged as we reserve the right to deduct any depreciation in value when refunding the product.
Exchange Policy:We offer exchanges but limit exchanges to one time per order. Exchanges can be made via our Customer Service firstname.lastname@example.org